Morgan & Morgan

Streamlining ecommerce and boosting online growth with Comgem.

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Challenge

For over 30 years, Morgan & Morgan has been a trusted partner for businesses, providing IT support, document solutions, and office products. However, their outdated online store hindered their digital presence and limited customer engagement. They needed a modern, feature-rich platform with seamless integrations and exceptional support to elevate their online presence and drive growth.

Solution

Morgan & Morgan partnered with Comgem to transform their ecommerce experience. Comgem's solution included:

Modern ecommerce platform: A user-friendly platform with advanced features like flexible product search rankings, B2B and B2C support, and dynamic pricing rules.
Seamless integrations: Integration with Morgan & Morgan's existing back-office system for streamlined operations and efficient order processing.
Dedicated support: A responsive and knowledgeable support team to provide prompt assistance and ensure smooth implementation.
Enhanced user experience: An updated design and intuitive features like advanced search functionality on the OrderPad for a more engaging shopping experience.

Results

Increased store traffic: A substantial increase in website visitors, attracting both new and existing customers.
Boosted order volume: A significant rise in orders, indicating increased customer engagement and satisfaction.
Improved user experience: Enhanced platform functionality and design have led to smoother interactions and higher conversion rates.
Strengthened partnership: Comgem's ongoing support and expertise have been instrumental in Morgan & Morgan's ecommerce success.

What our customers say

Great B2B ecommerce platform. Highly recommend them for businesses of all sizes. The support team are also fantastic, can't thank them enough for their speed, communication, and continuous first-time resolutions.Morgan & MorganJacob M.