B2B vs. B2C ecommerce
While both B2B and B2C ecommerce involve online sales, their fundamental differences require distinct platform capabilities. Choosing the right ecommerce platform is crucial for your success.
Choosing the right ecommerce platform: B2B vs. B2C – a side-by-side comparison
Feature
B2B ecommerce
B2C ecommerce
Target audience
Businesses, organisations, or institutions
Individual consumers
Transaction size
Larger orders, bulk purchases, wholesale
Smaller, individual purchases
Relationships
Emphasis on long-term partnerships, repeat business, personalised service
Often transactional, focus on quick conversions
Pricing
Negotiated, volume-based discounts, custom pricing
Fixed, transparent pricing
Product catalogues
Complex, with variations (SKUs), technical specifications, custom configurations
Simpler, focused on consumer appeal, lifestyle images
Marketing
Content marketing, account-based marketing, relationship-building
Mass marketing, social media, influencer marketing
Payment methods
Purchase orders, invoices, credit terms
Credit/debit cards, digital wallets
Overcome the complexities of B2B sales with Comgem's purpose-built B2B ecommerce platform. Automate processes, personalise experiences, and unlock new growth opportunities.
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